FAQ
Which box will fit in my car?
We design boxes to fit a wide range of estate cars, Jeeps, vans, and pickups. Some vehicles can fit more than one
option, so the right choice depends on your dog’s size, how many dogs you travel with, and how much extra boot space you
need.
👉 To find the best match, use our Search by Vehicle tool — simply select your make and model to see which boxes fit your
car.
Do you have the box I want in stock?
We keep some boxes in stock, but most are made to order once you place your order. Thanks to our efficient production
process, your box is usually ready to ship within just a few days. Whether in stock or made to order, all boxes are
delivered within our standard 7-day lead time.
Will my dog fit comfortably in this box?
Each box is uniquely sized, and the exact dimensions are listed on every product page. We also provide a dog size
guideshowing the approximate breeds and sizes suited to each box.
We recommend measuring your dog(s) and comparing with the listed dimensions before ordering. If you’d like extra help,
you can contact us here.
👉 You can also see real examples of dogs inside our crates in the customer review section on each product page.
Can I get my box in different colours?
All of our boxes are available in Signature Black or White Option. We generally recommend Black, as it’s easier to keep
clean and is often the better choice for most dogs year-round.
Some customers choose White in the summer months, but it’s important to note that crate colour has little effect on
temperature — your car should always be well-ventilated and kept cool for your dog’s safety.
Are the boxes easy to lift in and out of my car?
Yes — our boxes are designed to be easy to handle. Most models are light enough for one person to lift in and out on
their own. For larger boxes, you may find it easier with a second person’s help.
👉 ▶ Watch Installation Video — see John installing two of our largest models, the DT 500 and DT 1000L, into a van.
How can I secure the box in the boot?
Our boxes are designed to fit the shape of your boot, so in most cars they don’t require any additional supports.
For pickups and vans, however, we recommend using our Quick Tie-Down Straps to secure the box in place. They’re quick,
easy to use, and provide extra stability when needed.
👉 ▶ Watch How to Use Quick Tie-Down Straps
How do I remove the divider?
Most of our boxes come with a removable divider for flexibility.
👉 ▶ Watch this video — skip to the 1:00 mark to see exactly how to remove the divider.
⚠️ Important: The divider in the DT1000 series is built into the box and cannot be removed.
What is the bumper protector for?
The bumper protector shields your car’s paintwork from scratches caused by your dog’s nails as they jump in and out of
the box. It also prevents mud and grime from covering your bumper.
Made from non-slip rubber, it provides extra grip for your dog — especially helpful when their paws are wet.
We highly recommend adding a bumper protector when purchasing your box for both car and dog protection.
How do I fit the bumper protector?
The bumper protector sits underneath the box when it’s in place and folds down over your bumper when you open the boot
to let your dogs out. Once your dogs are back inside and the doors are closed, the protector simply hooks onto the
stainless-steel mesh doors — so it’s always ready to use next time.
👉 ▶ Watch this video — see John fitting both the bumper protector and DT Boxes.
Where are DT Boxes made?
All of our dog boxes are made in-house at our workshop in Co. Armagh, Northern Ireland (5 Carn Dr., BT63 5WJ). By
manufacturing everything ourselves, we ensure the highest quality standards — and when you buy a DT Box, you’re
buying directly from the manufacturer.
What are the boxes made of?
DT Boxes are built from super-tough, anti-shatter hard plastic with stainless steel doors. This combination makes them
highly durable, lightweight, and resistant to rust — giving you a crate that’s built to last.
Are the doors lockable?
Yes — all DT Box doors are lockable as standard. Each box comes with four keys, all keyed alike, so the same key will
operate every lock on your box.
For convenience, the keys are supplied on a DT Boxes lanyard.
What are the doors made from?
The doors are made from stainless steel mesh. Stainless steel is strong, highly durable, and anti-corrosive — meaning it
won’t rust and will stand up to years of use.
What is the escape hatch option?
The escape hatch is an optional safety feature located at the back of your box. In the event of an accident where the
boot cannot be opened, you can fold down your rear seats and access your dog safely through the escape hatch.
👉 ▶ Watch the Escape Hatch in Action
Will my dog get warm in a box?
No — the temperature inside a DT Box matches the ambient temperature of your car. Each box is fitted with a stainless
steel mesh door and ventilation holes, ensuring constant airflow and preventing heat build-up.
This means your dog stays safe and comfortable while inside the box.
⚠️ Safety reminder: As with any vehicle, dogs should never be left unattended in hot weather.